Privacy Policy

Operational draft. Last updated May 20, 2026.

CueIQ follows data minimization: public YouTube videos are referenced by URL, timestamp, source metadata, and AI-derived analysis. We do not store copied YouTube video files for normal evidence workflows.

Data We Process

Account and billing data, including name, email, company, subscription tier, and Stripe customer identifiers.
Public video metadata, timestamps, AI detections, player names found in public match metadata, annotations, and review status.
Private coaching uploads only when a user chooses to upload footage and confirms rights and consent.
Support, security, and audit logs needed to operate and protect the service.

YouTube API Disclosure

CueIQ uses YouTube API Services for public video discovery and metadata. By using features that rely on YouTube data, users are also subject to the YouTube Terms of Service and Google Privacy Policy.

Private Uploads

Private uploads are separated from public match evidence, encrypted at rest in production storage, retained according to plan policy, and not training-eligible by default.

Personal, Coach, and Community Libraries

CueIQ separates data into three library types. The Pro Golden Technique Library stores professional reference metadata, timestamps, annotations, and rights status. Personal and coach libraries store private user clips, coach notes, review state, and progress statistics scoped to the owner or assigned coach/team. Community review records are created only when a user chooses to publish a clip for feedback, and may include display name, caption, comments, reactions, reports, moderation status, and takedown records.

Private and community clips are not eligible for model training by default. Users must explicitly opt in before their private or community-submitted footage can be used to improve CueIQ models.

User Rights

Users may request access, correction, export, deletion, or restriction of personal data by contacting support. California users may request to know, delete, correct, and opt out of sale or sharing where applicable.

AI Profiling

CueIQ analysis estimates sports technique and performance patterns. We do not use face recognition, and verified library examples require human review.

Retention

Analysis records and uploads follow subscription retention rules. Billing records may be retained where required for tax, fraud prevention, accounting, and legal obligations.